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Offline shelley  
#1 Posted : 29 September 2014 22:17:43(UTC)
shelley


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Hi,
Crash happened when I was trying to modify smath(just some input data) and save it. This happened in my colleague's computer, but it did not happen in my computer. When I read the broken file, it shows some region missing. Please help me what causes this problem.
File Attachment(s):
tt1.sm (2,123kb) downloaded 35 time(s).
tt.sm (1,776kb) downloaded 32 time(s).

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Offline shelley  
#2 Posted : 29 September 2014 23:01:04(UTC)
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tt1 is the original file, tt is the saved file after minor changes, and this file could not open. Thanks.
Offline Davide Carpi  
#3 Posted : 30 September 2014 00:42:56(UTC)
Davide Carpi


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The available tt content, attached here.

I see that I can't save tt1.sm (Smath crashes)...

I've already seen something similar, with another user in PM; in that cases splitting a bigger file in 2/3 files all goes right (no corrupted/corrupting regions), while the attempt to save the whole big file was not possible (a crash on saving happened, like here)

Edited by user 30 September 2014 01:53:37(UTC)  | Reason: Not specified

File Attachment(s):
tt.sm (1,777kb) downloaded 29 time(s).
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Offline shelley  
#4 Posted : 30 September 2014 19:14:34(UTC)
shelley


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Thank you. tt is not the whole file that I want. As you said, the possible problem is that the file is too big to save. Is this the bug that smath software has now?
Offline shelley  
#5 Posted : 30 September 2014 19:22:14(UTC)
shelley


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The strange thing is that crash only happened in some computers. Who can explain why?
Offline Davide Carpi  
#6 Posted : 01 October 2014 16:13:31(UTC)
Davide Carpi


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Yes, I think the differences are in the free RAM amount, if the problem is not in another place...

Anyway:
1) a program should handle the saving of a 2Mb file while there are 2Gb of free RAM
2) the program shouldn't crash, whatever is the issue encountered.


Reported as SS-1225

Edited by user 01 October 2014 16:59:41(UTC)  | Reason: Not specified

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thanks 1 user thanked Davide Carpi for this useful post.
on 10/10/2014(UTC)
Offline Andrey Ivashov  
#7 Posted : 26 March 2016 02:07:07(UTC)
Andrey Ivashov


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Please test files with RC5: SMath Studio 0.98.5928.
I can't reproduce issue anymore.

Thanks in advance!

Best regards.
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