Welcome Guest! To enable all features please Login. New Registrations are disabled.

Notification

Icon
Error

Login


Options
Go to last post Go to first unread
Offline DirkOS  
#1 Posted : 24 April 2018 12:52:18(UTC)
DirkOS

Rank: Newbie

Groups: Registered
Joined: 24/04/2018(UTC)
Posts: 4
Denmark
Location: 6100

Hello everybody,
when my students print their SMath files it appeares that some of the printouts does not show the arithmetic operator fro multiplication "*" but instead the "|" line instead.

I did install the program from USB-stick, so all laptops have the same version. After install we did not alter any setups. And all Laptops print 2 the same printer. And further are all laptops of the same type/modell including OS (Win10).

Any suggestions, why some prints show the arithmetic operator and others not...?

Kind Greetings

Dirk Oliver Schüler

IMG_6174.JPG (2,428kb) downloaded 28 time(s).

Edited by user 24 April 2018 14:47:07(UTC)  | Reason: picture added

Wanna join the discussion?! Login to your SMath Studio Forum forum account. New Registrations are disabled.

Offline Jean Giraud  
#2 Posted : 24 April 2018 16:01:27(UTC)
Jean Giraud

Rank: Guest

Groups: Registered
Joined: 04/07/2015(UTC)
Posts: 6,868
Canada

Was thanked: 980 time(s) in 808 post(s)
Originally Posted by: DirkOS Go to Quoted Post
some of the printouts does not show

That's a printer problem.
A printer prints 1/1 the work sheet as it appears in work sheet,
except usually messing some graph and images.
If you check Print Preview in your work sheet,
does it show correct or messy ?

Offline Jean Giraud  
#3 Posted : 24 April 2018 17:18:28(UTC)
Jean Giraud

Rank: Guest

Groups: Registered
Joined: 04/07/2015(UTC)
Posts: 6,868
Canada

Was thanked: 980 time(s) in 808 post(s)
Originally Posted by: Jean Giraud Go to Quoted Post
If you check Print Preview in your work sheet,
does it show correct or messy ?

The PrintPreview looks fade in my small laptop,
but will print as is [didn't print anything for > 2 years !]
Your printer does not recognize universal html code.

PrintPreview.PNG

Offline alyles  
#4 Posted : 24 April 2018 18:37:48(UTC)
alyles


Rank: Advanced Member

Groups: Registered
Joined: 23/03/2016(UTC)
Posts: 274
United States

Was thanked: 91 time(s) in 57 post(s)
I cannot speak to the whether the printing issue is SMath or Printer related, but a possible workaround might be to save as a ".pdf" extension using File->Save As and choosing PDF under "Save as type:" drop down. You could then print the PDF version of the document.

Not ideal, but it may work if no other solution can be found.
Feel free to join the SMath Studio Users Discord Channel: https://discord.gg/PayZpJW
Offline Jean Giraud  
#5 Posted : 24 April 2018 20:50:25(UTC)
Jean Giraud

Rank: Guest

Groups: Registered
Joined: 04/07/2015(UTC)
Posts: 6,868
Canada

Was thanked: 980 time(s) in 808 post(s)
Originally Posted by: alyles Go to Quoted Post
Not ideal, but it may work if no other solution can be found.

Version 6179 does not have Save as *.PDF.
Otherwise, Print as *.PDF ... done, rename save somewhere.
For hard print, the printer must be able to recognize
vector graphic from the PDF... costs $ 0 to try.

Offline Andrey Ivashov  
#6 Posted : 24 April 2018 21:12:45(UTC)
Andrey Ivashov


Rank: Administration

Groups: Developers, Registered, Knovel Developers, Administrators, Advanced Member
Joined: 11/07/2008(UTC)
Posts: 1,616
Man
Russian Federation

Was thanked: 1978 time(s) in 666 post(s)
Hello.

Originally Posted by: DirkOS Go to Quoted Post
when my students print their SMath files it appeares that some of the printouts does not show the arithmetic operator fro multiplication "*" but instead the "|" line instead.

What SMath Studio version are you using?
What DPI are you using in printer setup?
Is this issue is applicable for "*" only? Please try vector multiplication, boolean equal, parentheses and sum()/prod() functions.

Please try to instal PDF plug-in from Extensions Manager and try to save as PDF afterwards. What will you see in the output PDF file?

I need this info to start evaluation.

Thanks in advance!

Best regards, Andrey Ivashov.
Offline Jean Giraud  
#7 Posted : 25 April 2018 01:07:52(UTC)
Jean Giraud

Rank: Guest

Groups: Registered
Joined: 04/07/2015(UTC)
Posts: 6,868
Canada

Was thanked: 980 time(s) in 808 post(s)
Originally Posted by: DirkOS Go to Quoted Post
Any suggestions


Rather questions:
1. 2.5 MB for 4 simple arithmetic ?
2. What generates the gray background ?
3. Is that what it prints ? Visibility is around 7 % zoom down
4. Check the keyboard style as well.

IMG_6174.PNG
Offline Davide Carpi  
#8 Posted : 25 April 2018 02:01:43(UTC)
Davide Carpi


Rank: Advanced Member

Groups: Registered, Advanced Member
Joined: 13/01/2012(UTC)
Posts: 2,639
Man
Italy
Location: Italy

Was thanked: 1323 time(s) in 873 post(s)
Originally Posted by: Andrey Ivashov Go to Quoted Post
Hello.

Originally Posted by: DirkOS Go to Quoted Post
when my students print their SMath files it appeares that some of the printouts does not show the arithmetic operator fro multiplication "*" but instead the "|" line instead.

What SMath Studio version are you using?
What DPI are you using in printer setup?
Is this issue is applicable for "*" only? Please try vector multiplication, boolean equal, parentheses and sum()/prod() functions.

Please try to instal PDF plug-in from Extensions Manager and try to save as PDF afterwards. What will you see in the output PDF file?

I need this info to start evaluation.

Thanks in advance!

Best regards, Andrey Ivashov.


Also, if I understand correctly and with same program and same printer you have different printing results, check for differences in the printer options in each PC; in some printers there is a "replace font" option to deal with true type fonts (see here or here for reference)
If you like my plugins consider to support SMath Studio buying a plan; to offer me a coffee: paypal.me/dcprojects
Offline DirkOS  
#9 Posted : 30 April 2018 13:01:32(UTC)
DirkOS

Rank: Newbie

Groups: Registered
Joined: 24/04/2018(UTC)
Posts: 4
Denmark
Location: 6100

Originally Posted by: Davide Carpi Go to Quoted Post
Originally Posted by: Andrey Ivashov Go to Quoted Post
Hello.

Originally Posted by: DirkOS Go to Quoted Post
when my students print their SMath files it appeares that some of the printouts does not show the arithmetic operator fro multiplication "*" but instead the "|" line instead.

What SMath Studio version are you using?
What DPI are you using in printer setup?
Is this issue is applicable for "*" only? Please try vector multiplication, boolean equal, parentheses and sum()/prod() functions.

Please try to instal PDF plug-in from Extensions Manager and try to save as PDF afterwards. What will you see in the output PDF file?

I need this info to start evaluation.

Thanks in advance!

Best regards, Andrey Ivashov.


Also, if I understand correctly and with same program and same printer you have different printing results, check for differences in the printer options in each PC; in some printers there is a "replace font" option to deal with true type fonts (see here or here for reference)


right, i'll try that!

Edited by user 30 April 2018 13:49:00(UTC)  | Reason: Not specified

Offline DirkOS  
#10 Posted : 30 April 2018 13:53:57(UTC)
DirkOS

Rank: Newbie

Groups: Registered
Joined: 24/04/2018(UTC)
Posts: 4
Denmark
Location: 6100

Originally Posted by: Jean Giraud Go to Quoted Post
Originally Posted by: DirkOS Go to Quoted Post
Any suggestions


Rather questions:
1. 2.5 MB for 4 simple arithmetic ?
2. What generates the gray background ?
3. Is that what it prints ? Visibility is around 7 % zoom down
4. Check the keyboard style as well.

IMG_6174.PNG


Sry for the unconvenience, i took a picture!
Offline DirkOS  
#11 Posted : 30 April 2018 15:37:51(UTC)
DirkOS

Rank: Newbie

Groups: Registered
Joined: 24/04/2018(UTC)
Posts: 4
Denmark
Location: 6100

Hello Everybody,
issue solved by reinstalling on all computers!
:-)
Thank's for respone and help!

Greetings from Denmark
Dirk
Users browsing this topic
Forum Jump  
You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.