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Hi, I installed SMath on the new workstation (brand new, just received it on Wednesday :P). OS is Windows 10. SMath run smoothly at first, or at least, I do not remember I noticed something strange... Then I opened up some worksheets that require some additional plugins (by Davide Carpi, the "writer region" and the "combo-box" one). Smath propted as usual to download the required/missing plugins, and so I did. Honestly, I did not notice strange start-up time at that moment. This evening I launched SMath again: it stays on the splashscreen window, stuck on the "Loading Plug-in" message, up to one minute before starting the software itself. Tried to disabled and uninstall every additional plugin, but start-up lag did not solve. Uninstalled Smath and installed back again, start-up is still slow. Any clue? Thanks, regards Federico Edited by user 27 May 2018 23:01:01(UTC)
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 Rank: Advanced Member Groups: Registered, Advanced Member Joined: 13/01/2012(UTC) Posts: 2,647  Location: Italy Was thanked: 1329 time(s) in 875 post(s)
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Ciao Federico, please navigate to the %APPDATA% path (type it in the start menu or any folder address bar) and delete the smath folder. Also I see that there is some SSL certificate expired today, so the issue might be here. Edited by user 27 May 2018 23:38:19(UTC)
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If you like my plugins consider to support SMath Studio buying a plan; to offer me a coffee: paypal.me/dcprojects |
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Rank: Advanced Member Groups: Registered
Joined: 14/09/2013(UTC) Posts: 90 Was thanked: 24 time(s) in 16 post(s)
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Davide,
I just tried right now to uninstall again, delete the suggested folder as per your previous post, install Smath back.
Unfortunately, splashscreen still gets stuck for 50 seconds on start-up
Not sure what the "SSL certificate thing" implies, but I would assume that it is something out of my range of control, isn't it?
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Rank: Advanced Member Groups: Registered, Advanced Member Joined: 13/01/2012(UTC) Posts: 2,647 Location: Italy Was thanked: 1329 time(s) in 875 post(s)
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Originally Posted by: fedeghi  Not sure what the "SSL certificate thing" implies, but I would assume that it is something out of my range of control, isn't it? You can try to check if this is the cause by changing UpdateOnStart=1 to UpdateOnStart=0 in %APPDATA%\SMath\settings.inf If doesn't solve: - navigate to c:\Program Files (x86)\smath studio- in the address bar, type cmd then hit enter- in the command prompt write smathstudio_desktop.exe -s -i- make a screenshot and post it here Last option is to check the firewall. |
If you like my plugins consider to support SMath Studio buying a plan; to offer me a coffee: paypal.me/dcprojects |
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Rank: Advanced Member Groups: Registered
Joined: 14/09/2013(UTC) Posts: 90 Was thanked: 24 time(s) in 16 post(s)
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Hi Davide, slow start-up is suddenly gone today :P
I had the chance to quickly test it this afternoon, when I came back in office, LAN connected.
I waited to test it at home with wi-fi (since one option was to address the cause to firewalls..), before reporting here.
So, maybe that expired SSL certificate was the root cause? I mean, something external, not strictly related to my installation, firewall, new pc, etc?
This said, I will try (not this evening...) to add again plug-ins one by one.
I'll keep you posted in case something unusual happens again..
Thanks for your support in the meanwhile, keep you the good work (great plug-ins, by the way...)!
Ciao
Federico
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