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ndtma		#1 Posted : 21 September 2018 20:00:45(UTC)
Rank: Advanced Member Groups: Registered Joined: 05/06/2014(UTC) Posts: 348 Location: Colombo Was thanked: 125 time(s) in 82 post(s)		The latest MapleWrapper plugin fails to install. Tried several clean installation of latest SS, but did not solve this problem. Edited by user 21 September 2018 20:05:19(UTC)  | Reason: Not specified
		Look within!... The secret is inside you. Best Regards Eng. NDTM Amarasekera - Sri Lanka
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uni		#2 Posted : 21 September 2018 20:19:29(UTC)
Rank: Advanced Member Groups: Registered, Advanced Member Joined: 10/11/2010(UTC) Posts: 1,494 Was thanked: 1274 time(s) in 745 post(s)		Hmm. I can't reproduce this issue.
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ndtma		#3 Posted : 21 September 2018 20:44:15(UTC)
Rank: Advanced Member Groups: Registered Joined: 05/06/2014(UTC) Posts: 348 Location: Colombo Was thanked: 125 time(s) in 82 post(s)		Again tried to install MapleWrapper, but same problem. Then I get another problem with WriterRegion. Some link???? The only way for me was to do a clean re-installation without trying to install MapleWrapper, and then WriterRegion can be installed. Any attempt to install MapleWrapper will trigger the same problem with WriterRegion. I don't know why? Edited by user 21 September 2018 21:02:31(UTC)  | Reason: Not specified
		Look within!... The secret is inside you. Best Regards Eng. NDTM Amarasekera - Sri Lanka
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uni		#4 Posted : 21 September 2018 20:58:52(UTC)
Rank: Advanced Member Groups: Registered, Advanced Member Joined: 10/11/2010(UTC) Posts: 1,494 Was thanked: 1274 time(s) in 745 post(s)		Try to remove SMath Studio and extensions manually.
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ndtma		#5 Posted : 21 September 2018 21:04:42(UTC)
Rank: Advanced Member Groups: Registered Joined: 05/06/2014(UTC) Posts: 348 Location: Colombo Was thanked: 125 time(s) in 82 post(s)		Yes I did it several times without success. Also pl see my edited post above. Edited by user 21 September 2018 21:07:29(UTC)  | Reason: Not specified
		Look within!... The secret is inside you. Best Regards Eng. NDTM Amarasekera - Sri Lanka
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uni		#6 Posted : 21 September 2018 21:21:52(UTC)
Rank: Advanced Member Groups: Registered, Advanced Member Joined: 10/11/2010(UTC) Posts: 1,494 Was thanked: 1274 time(s) in 745 post(s)		I deleted the new build. Try the previous version.
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ndtma		#7 Posted : 21 September 2018 21:26:36(UTC)
Rank: Advanced Member Groups: Registered Joined: 05/06/2014(UTC) Posts: 348 Location: Colombo Was thanked: 125 time(s) in 82 post(s)		Yes, it now works fine. Thank you.
		Look within!... The secret is inside you. Best Regards Eng. NDTM Amarasekera - Sri Lanka
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Davide Carpi		#8 Posted : 21 September 2018 21:35:19(UTC)
Rank: Advanced Member Groups: Registered, Advanced Member Joined: 13/01/2012(UTC) Posts: 2,647 Location: Italy Was thanked: 1329 time(s) in 875 post(s)		TextRegionUtilities might be involved in the issue?
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uni		#9 Posted : 21 September 2018 21:42:19(UTC)
Rank: Advanced Member Groups: Registered, Advanced Member Joined: 10/11/2010(UTC) Posts: 1,494 Was thanked: 1274 time(s) in 745 post(s)		Very strange behavior. I made only small changes today and for me all works fine.
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ndtma		#10 Posted : 21 September 2018 22:52:56(UTC)
Rank: Advanced Member Groups: Registered Joined: 05/06/2014(UTC) Posts: 348 Location: Colombo Was thanked: 125 time(s) in 82 post(s)		The MapleWrapper new build works now. But see the following. Very strange. Cannot install TextRegionUtilities also, as indicated by Davide. Edited by user 21 September 2018 22:56:02(UTC)  | Reason: Not specified
		Look within!... The secret is inside you. Best Regards Eng. NDTM Amarasekera - Sri Lanka
1 user thanked ndtma for this useful post.		on 21/09/2018(UTC)
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ndtma		#11 Posted : 22 September 2018 18:23:47(UTC)
Rank: Advanced Member Groups: Registered Joined: 05/06/2014(UTC) Posts: 348 Location: Colombo Was thanked: 125 time(s) in 82 post(s)		Attached file last opened and saved on 11/09/2018, but now fails due to MathcadFileAccess plugin failing to install. P_day_Avg & P_day_Mov. Avg.sm (38kb) downloaded 11 time(s).
		Look within!... The secret is inside you. Best Regards Eng. NDTM Amarasekera - Sri Lanka
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ndtma		#12 Posted : 22 September 2018 18:47:07(UTC)
Rank: Advanced Member Groups: Registered Joined: 05/06/2014(UTC) Posts: 348 Location: Colombo Was thanked: 125 time(s) in 82 post(s)		Forgot to attach the Excel file. Extremely Sorry. 1.July WL&RT.xlsx (242kb) downloaded 10 time(s).
		Look within!... The secret is inside you. Best Regards Eng. NDTM Amarasekera - Sri Lanka
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uni		#13 Posted : 22 September 2018 19:38:44(UTC)
Rank: Advanced Member Groups: Registered, Advanced Member Joined: 10/11/2010(UTC) Posts: 1,494 Was thanked: 1274 time(s) in 745 post(s)		I think only Andrey can help here. Something wrong with your environment.
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1 user thanked uni for this useful post.		on 23/09/2018(UTC)
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Davide Carpi		#14 Posted : 22 September 2018 20:31:26(UTC)
Rank: Advanced Member Groups: Registered, Advanced Member Joined: 13/01/2012(UTC) Posts: 2,647 Location: Italy Was thanked: 1329 time(s) in 875 post(s)		I've tried several combinations but I'm unable to reproduce as for now. If you rename the "SMath" folder contained in %APPDATA% into something else and then you reinstall the extensions the issue still appears? P.S. moved the messages here since it seems not related with a specific plugin. Edited by user 22 September 2018 20:34:21(UTC)  | Reason: Not specified
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1 user thanked Davide Carpi for this useful post.		on 22/09/2018(UTC)
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ndtma		#15 Posted : 22 September 2018 21:24:49(UTC)
Rank: Advanced Member Groups: Registered Joined: 05/06/2014(UTC) Posts: 348 Location: Colombo Was thanked: 125 time(s) in 82 post(s)		Thank you Davide. Your suggestion worked fine, with all necessary plug-ins installed, and all the programs running smoothly. Also thank you uni, for all the encouragements.
		Look within!... The secret is inside you. Best Regards Eng. NDTM Amarasekera - Sri Lanka
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Andrey Ivashov		#16 Posted : 22 September 2018 22:47:36(UTC)
Rank: Administration Groups: Developers, Registered, Knovel Developers, Administrators, Advanced Member Joined: 11/07/2008(UTC) Posts: 1,616 Was thanked: 1978 time(s) in 666 post(s)		Hello. I'm aware about this issue. It happens only in the following case: 1) New version of SS released; 2) New version of the plug-in for latest SMath Studio released; 2) New version of the plug-in for old version of SMath Studio released. In this case there are couple of issues happens on server side which breaks behavior of the Extensions Manager. It is absolutely clear how to fix this, but it requires a time. I plan to address it as soon as possible. As for today new stable version of SMath Studio released and if you'll find any issues with plug-ins installation just rebuild and publish plug-ins for this latest version. Issue will gone. Best regards.
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2 users thanked Andrey Ivashov for this useful post.		on 23/09/2018(UTC),  on 23/09/2018(UTC)
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ndtma		#17 Posted : 23 September 2018 10:37:55(UTC)
Rank: Advanced Member Groups: Registered Joined: 05/06/2014(UTC) Posts: 348 Location: Colombo Was thanked: 125 time(s) in 82 post(s)		Originally Posted by: uni I think only Andrey can help here. Something wrong with your environment. I believe the reason for failure to install plug-in(s) was an Antivirus Program (NOT Kaspersky). After successfully installing latest SS "0.99.6839.38235" with necessay plug-in(s), problems cropped up again with CephesMathematicalLibrary, MapleWrapper, ODESolvers and a few. I had to struggle to configure the Antivirus package to prevent blocking installing above plug-in(s). Now SS is working without any apparent hassle. Edited by user 23 September 2018 10:39:32(UTC)  | Reason: Not specified
		Look within!... The secret is inside you. Best Regards Eng. NDTM Amarasekera - Sri Lanka
2 users thanked ndtma for this useful post.		on 23/09/2018(UTC),  on 23/09/2018(UTC)
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Antoniobmg		#18 Posted : 27 September 2018 18:11:57(UTC)
Rank: Newbie Groups: Registered Joined: 27/09/2018(UTC) Posts: 1 Location: Santiago		I have the same problem with the Smath update, but with Excel plug-in. Smath version: 0.99.6839 EXCEL I/O with recalculation and PNG export version: 1.99.6354.6352 Edited by user 03 October 2018 15:27:42(UTC)  | Reason: Not specified
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ndtma		#19 Posted : 27 September 2018 20:17:42(UTC)
Rank: Advanced Member Groups: Registered Joined: 05/06/2014(UTC) Posts: 348 Location: Colombo Was thanked: 125 time(s) in 82 post(s)		Originally Posted by: Antoniobmg I have the same problema with the Smath update, but with Excel plug-in. Smath version: 0.99.6839 EXCEL I/O with recalculation and PNG export version: 1.99.6354.6352 Yes, I too get this error. But, all efforts to configure the Antivirus package failed. I do not know whether changing the Antivirus program will solve this. Somebody may be able to help you. Sorry. I am using a paid version of the Antivirus. Edited by user 27 September 2018 20:20:18(UTC)  | Reason: Not specified
		Look within!... The secret is inside you. Best Regards Eng. NDTM Amarasekera - Sri Lanka
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Davide Carpi		#20 Posted : 27 September 2018 23:21:54(UTC)
Rank: Advanced Member Groups: Registered, Advanced Member Joined: 13/01/2012(UTC) Posts: 2,647 Location: Italy Was thanked: 1329 time(s) in 875 post(s)		Originally Posted by: Antoniobmg I have the same problema with the Smath update, but with Excel plug-in. Smath version: 0.99.6839 EXCEL I/O with recalculation and PNG export version: 1.99.6354.6352 This is not one of the cases above. That plugin isn't updated to the latest API, hence it fails to install (in the extension page you can see that the latest version was released at 2017-05-25)
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1 user thanked Davide Carpi for this useful post.		on 28/09/2018(UTC)
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