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Offline G-Tate  
#1 Posted : 16 November 2018 11:49:47(UTC)
G-Tate


Rank: Member

Groups: Registered
Joined: 22/10/2018(UTC)
Posts: 22
Germany
Location: Saarbrücken

For some reason, windows blocks the Installation of SMath Studio.
While downloading, the smart screen filter already stops the download.
But while trying to install the program it is completely blocked.
Hope u can help me out here.

Bild1.jpg


Google Translate:
"This installation package could not be opened. Have the manufacturer of the application verify that it is a valid Windows Installer package."

Edited by moderator 21 November 2018 13:41:01(UTC)  | Reason: Not specified

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Offline Andrey Ivashov  
#2 Posted : 16 November 2018 13:40:31(UTC)
Andrey Ivashov


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Groups: Developers, Registered, Knovel Developers, Administrators, Advanced Member
Joined: 11/07/2008(UTC)
Posts: 1,616
Man
Russian Federation

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Thank you for the report.

Users are often experience this issue on IE because of Microsoft Smart Screen policies. I'm always contacting Microsoft and asking to fix this warning (I did it today again) and usually they remove their warning in two days afterwards.

The best thing one can do to help me regarding this situation is to inform Microsoft that url is safe. It can be done using this menu item:

smart_screen_unsafe.PNG

The best suggestion I can provide is: please use any other browser except Internet Explorer (sorry Microsoft).

Best regards.
thanks 4 users thanked Andrey Ivashov for this useful post.
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Offline ElSid  
#3 Posted : 16 November 2018 19:46:30(UTC)
ElSid


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Turn off "smart filter" in internet explorer. I just ran into the same thing
Offline G-Tate  
#4 Posted : 17 November 2018 01:41:26(UTC)
G-Tate


Rank: Member

Groups: Registered
Joined: 22/10/2018(UTC)
Posts: 22
Germany
Location: Saarbrücken

Thank you guys.
I´ve reported that the program is safe.
The installing worked with turning off the smart screen filter.
But of course it would be nice to install SMath Studio without that scaring off.
Furthermore its bad for the Reputation.
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