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Offline hawe  
#1 Posted : 29 April 2020 12:31:23(UTC)
hawe


Rank: Advanced Member

Groups: Registered
Joined: 30/03/2020(UTC)
Posts: 31
Germany
Location: KU

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Hallo zusammen,

is it possible that a multiple login to cloud (https://de.smath.com/login.aspx) is blocked?
cannot log in from Ipad ( or other browser on same device)

Wrong login/e-mail or password.
Check you credentials and try again.

pw is definitely not wrong.

Very annoying, because the login remains even if the PC is logged off and who thinks about logging out because he might want to log in with another device.

It seems that I can only login by restore access - once logged out I can not get a login again
Is there a difference cloud/forum account?

Edited by user 29 April 2020 13:10:34(UTC)  | Reason: Not specified

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Offline Andrey Ivashov  
#2 Posted : 06 May 2020 22:46:45(UTC)
Andrey Ivashov


Rank: Administration

Groups: Developers, Registered, Knovel Developers, Administrators, Advanced Member
Joined: 11/07/2008(UTC)
Posts: 1,616
Man
Russian Federation

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Hello.

Originally Posted by: hawe Go to Quoted Post
Is there a difference cloud/forum account?

Yes there are two different credentials: one for the forum and another for SMath Studio Cloud.
This is because I'm using third-party forum engine and it is pretty complex thing to switch forum so it will use another authentication engine.

Hope it will help you.
Offline hawe  
#3 Posted : 06 May 2020 23:22:28(UTC)
hawe


Rank: Advanced Member

Groups: Registered
Joined: 30/03/2020(UTC)
Posts: 31
Germany
Location: KU

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Originally Posted by: Andrey Ivashov Go to Quoted Post
Hello.

Hope it will help you.


It explains at least why I have access to the forum and problems login to the cloud.
could it be possible that exists 2 cloud accounts with my email address?
To login cloud I have to restore access every time I want to login.




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